Warranty and Returns

 

We stand by our products and want to help you with any problems you may be having. If your product suffers from a manufacturer defect covered under warranty, you can return it to us for repair or replacement.

If you have questions or need to return a product to us, please contact us via email or a Customer Care Specialist to assist you with a Return Authorization.

Our Warranties

We guarantee our products to be free of defects in materials and workmanship for the time periods stated below:

Kleine Dreumes®: 12 months

Scotchi®: 12 months

Doona®: 24 months

New Products:
  

  • Valid from original date of purchase
  • Non-transferable
  • Covers product under normal use
  • Misuse or normal wear and tear is not covered
  • Must be purchased from an authorized dealer

Replacement or Repaired Products:
  

  • Covered under original warranty
  • Valid from original date of purchase
  • Must be purchased from an authorized dealer

Authorized Dealers:


  • Only a Happy Kidz Authorized Dealer appearing on this site may sell Happy Kidz brands on the Internet.
  • The Happy Kidz Authorized Dealer must own the website.
  • Sales outside the U.S. are prohibited.
  • Selling on third party websites such as Ebay and Amazon is expressly prohibited unless authorized by Happy Kidz.